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Our Guarantee

100% Satisfaction Guaranteed

 Fiery cosmetix satisfaction guaranteed

 

Our mission is to make sure you look your best and feel your best, without any hassle.

In Fiery Cosmetix we stand behind our products and your satisfaction is our top priority.

If for any reason you are not completely satisfied with your order, we offer a full refund.

We take all the risk, simply contact our customer care at support@fierycosmetix.com within 90 days of delivery day. And be sure to include the order number, email address, and telephone number that were used to place the original order.

100% MONEY-BACK GUARANTEED

 

Exchange

Here are our exchange guidelines:

contact our customer care at support@fierycosmetix.com within 90 days of delivery day. And be sure to include the order number, email address, and telephone number that were used to place the original order.

  • One exchange per customer.
  • Only exchange the same type of product (i.e., get a new lash or get a new liner).
  • The value of the new product cannot exceed the value of the old product. Or the customer will need to pay the difference in price.
  • The customer is responsible for shipping costs.
  • No need to return the original product.

Defective items

We have a 90-day Satisfaction guarantee policy, which means you have 90 days after receiving your item to request an exchange/refund for defective items.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Make sure to include in your message, your order number, email/phone that were used to place the original order, And an image of the defective/wrong item.

 

 

*The refund will not exceed a total worth of $250 per customer.